tk11b Terms and Conditions

These terms and conditions form a legal agreement between the tk11b platform and its users. tk11b is an online gaming and betting platform that provides casino games, sports betting and other entertainment services for users in Bangladesh.

Using tk11b's services through our website, mobile platform or any other channel means you have read, understood and agreed to all the contents of these terms.

1.1 Scope of Services

tk11b provides the following services:

• Online casino games — slots, live casino, table games and much more
• Sports betting — betting on cricket, football, kabaddi and various other sports
• Virtual games — Let's Shoot, Texas Hold'em and similar games
• Promotional offers and bonus benefits

1.2 Contact

For any questions regarding these terms, contact us via 24/7 live chat or email: [email protected]

2.1 Age Requirement

To open an account and use services on tk11b, you must be 21 years of age or older. We may request necessary documents to verify your age. Protecting minors from gambling is one of our top priorities.

2.2 Account Information

You must provide accurate, complete and up-to-date information at the time of registration. Providing false information may result in your account being suspended or closed and any pending winnings being forfeited.

• Each person may open only one account
• Operating multiple accounts from the same device or IP address is prohibited
• It is your responsibility to keep your account credentials and password confidential
• Transferring or selling account credentials is strictly prohibited

2.3 Identity Verification (KYC)

To ensure security and prevent fraudulent activity, tk11b reserves the right to verify your identity at any time. This process may require submission of a national ID card, passport or other government-issued documents. Withdrawals may be held until verification is complete.

3.1 Deposit Limits and Methods

The minimum deposit amount at tk11b is ৳100 (one hundred taka). We support the following payment methods:

• Mobile Banking: bKash, Nagad, Rocket, Upay
• Bank Transfer: Major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, Islami Bank

Deposited amounts are generally added to your casino wallet instantly.

3.2 Withdrawal Rules

The minimum withdrawal amount at tk11b is ৳1,000 (one thousand taka). Withdrawal requests are usually processed within 30 minutes to 3 hours.

• Withdrawals must be made using the same method used for the deposit
• Withdrawals may be delayed if identity verification is not completed
• Withdrawals cannot be made if active bonus wagering requirements have not been met
• Unusual or suspicious transactions may require additional time for verification

3.3 Currency

All transactions on tk11b are conducted in Bangladeshi Taka (BDT / ৳). A conversion fee may apply for international currencies.

4.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳5,000. For example:

• ৳1,000 deposit → ৳2,000 bonus → ৳3,000 total to play with
• ৳6,000 deposit → ৳5,000 bonus → ৳11,000 total to play with

4.2 Wagering Requirements

All bonuses carry a 20x wagering requirement. Wagering is calculated on the bonus amount only, not the total (deposit + bonus).

Example: if you receive a ৳2,000 bonus, you must place bets totalling ৳2,000 × 20 = ৳40,000 before bonus winnings become withdrawable.

4.3 Bonus Abuse

Abusing bonus benefits, claiming bonuses through multiple accounts or engaging in other fraudulent activities will result in account closure and forfeiture of all benefits.

5.1 Fair Play Policy

tk11b is committed to ensuring a fair and transparent gaming environment for all users. Our games use tested and certified random number generator (RNG) technology.

5.2 Prohibited Activities

The following activities are strictly prohibited and may result in immediate account closure:

• Fraud, hacking or exploiting software vulnerabilities
• Using automated bots or software to play games
• Money laundering or illegal payment processing activities
• Claiming bonuses using multiple accounts
• Threatening or harassing other players
• Operating an account with false information
• Betting on behalf of a third party (proxy betting)

5.3 Account Suspension and Closure

tk11b reserves the right to investigate, suspend or permanently close any account without cause or upon evidence of violation of the rules mentioned above. In cases of rule violations, pending winnings may be forfeited.

6.1 Data Protection

tk11b uses industry-standard SSL encryption technology to protect your personal information. Our systems are secure and your financial information is stored with the highest level of security.

We never sell your personal information to third parties. However, information may be shared with relevant authorities when required to meet legal obligations or conduct fraud investigations.

6.2 Cookie Policy

Our platform uses cookies to improve the user experience and for service analytics. By using the platform you consent to the use of cookies.

6.3 Account Security

Keep your account login credentials confidential and secure. Report any unauthorized access immediately to [email protected]. tk11b will not be responsible for misuse of your account.

tk11b's VIP program has five tiers. Each tier comes with weekly cashback and other benefits:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.3% weekly cashback
• Gold — up to 0.5% weekly cashback
• Platinum — up to 0.6% weekly cashback
• Diamond — up to 0.8% weekly cashback

Based on your volume and consistency of play, you can advance to higher VIP tiers. tk11b reserves the right to modify VIP benefits at any time and users will be notified of any changes with reasonable notice.

tk11b firmly believes in responsible gaming. We encourage users to play for entertainment and enjoyment, not as a way to solve financial problems.

8.1 Protect Yourself

• Do not bet beyond your means
• Avoid placing more bets in an attempt to recover losses
• Take regular breaks and set limits on your playing time
• Maintain a healthy balance of time with family and friends

8.2 Self-Restriction Tools

You can request our support team at any time to set deposit limits, apply a temporary break or impose a permanent self-restriction on your account. For more details, visit our Responsible Gaming page.

If needed, contact us via live chat or at [email protected] — our team is available 24/7 in both Bengali and English.

9.1 Dispute Resolution

Any dispute related to an account, transaction or game must first be addressed through our customer service team. To submit a complaint, write to [email protected] or contact us via live chat.

Disputes must be submitted within 30 days of the date of the incident. Claims submitted after the specified period may not be accepted.

9.2 Technical Errors

tk11b reserves the right to void results obtained due to technical issues or system errors. In such cases the bet amount will be refunded. Incorrect odds or amounts displayed due to system errors may be corrected.

9.3 Limitation of Liability

tk11b bears no liability in the following cases:

• Losses caused by internet connection disruption
• Errors by third-party payment service providers
• Unauthorized use of account credentials where user negligence is involved
• Force majeure circumstances (natural disasters, war, government restrictions, etc.)

10.1 Changes to Terms

tk11b reserves the right to change these terms and conditions at any time. For significant changes, we will publish a notice on the platform. Continued use of the platform after changes will be considered as your acceptance of the new terms.

10.2 Service Discontinuation

tk11b reserves the right to suspend the service fully or partially at any time and for any reason. In the event of a service suspension, efforts will be made to return the funds in users' wallets in a timely manner.

10.3 Governing Law

These terms are governed in accordance with internationally recognized online gaming principles. Any disputes will be resolved in accordance with the applicable legal framework.